The term “virtual assistant” emerged in the 90s to describe the burgeoning trend of virtual work— thanks to major technological innovations, workers could begin sharing documents and taking important business calls from outside their offices. This trend surged in popularity over the last decade due to the evolving nature of business and current worldwide events brought not just an opportunity but having remote staff is now a way to run practice. Many companies and medical practices are opting to save money on large workspaces and large teams, and instead invested in flexible work arrangements and schedules. The result is a more agile, efficient and modern approach to team organization and task/project management.
Here at VirtualRNS, we call our virtual assistants as Virtual Filipino Practice Assistants (VFPA). They come with different skill sets and specializations. Each one can help you with a specific function or department of your practice. Below are just a few examples of the different types of virtual assistants you can find here at Virtual RN PH:
If you ever consider hiring a virtual assistant and happen to search online ‘reasons why hire a virtual assistant’, you’ll find people, industries, and businesses shouting their praises from the cyber rooftops. And here are some of what they say.
The most valuable asset anyone has is – no, not money – but time because once it’s gone, it’s gone. That’s why it’s mission-critical to hire people to whom you can delegate. You should be spending your time doing what you love to do and what you do best – not the paperwork to keep the practice moving along.
The VFPA empowers you to delegate what you can’t keep managing yourself no matter what specialization you’re in. Management of EHR that created an overload of documentation and clerical responsibilities slows you down as a physician and pulls you away from actual patient care. Having a Medical Scribe will relieve you of the documentation overload and enable you to focus solely on direct patient contact and care.
VFPAs will allow you to scale operations – and with less risk. Since growth requires capital – and VFPAs are comparatively cost-effective alternative to onsite employees – you can substantially reduce your costs and instead invest your money back into your business. What’s not to love about better ROI on your hiring decisions?
The VFPA can be your document assistant who will transcribe information during clinical visits in real-time into Electronic Health Records or EHR. It will free you from note documentation and entering orders and referrals allowing you to focus on the patient. In a study recently conducted by AMA, 57% of responders confirmed that their physicians spent less time than usual on the computer during visits when assisted by a scribe.
As medical practice/business owner, there’s no escaping the reality that you should have an online presence by virtue of a website, Facebook, Twitter, LinkedIn, Instagram and more. But managing them is a time-suck a professional having a practice like yours can’t afford – but your VFPA can. They can create, schedule posts and monitor them so you don’t have to.
You want to be seen as an authority in your industry and by researching and creating content around your specialization, you’re adding value to the customers/patients’ experience. But content creation is time-consuming. Your VFPA can handle content creation – from market research to publishing – all being done to drive more traffic to your site.
Most medical practitioners like you spend way too much time managing their books. Or worse, neglect them altogether (Oh, please avoid that). This one often comes as surprise to many medical practice/business owners but it’s true – yes, your VFPA can help with your bookkeeping. They can handle your light bookkeeping needs, like expense reporting and invoice generation. (Need more than that? No problem. We have Virtual Bookkeepers, too).
To best serve your customers, your Virtual Filipino Practice Assistant (VFPA) can respond to customer questions (email, text, calls), create and send email responses or manage Frequently Asked Questions; follow up on customers (scheduling, noting refills of prescriptions, payments, documentation etc.); handle and respond to complaints or requests and much more.
One word: PRICELESS. Having someone to whom you can faithfully delegate tasks is, ultimately, the cost of your sanity and peace of mind. Isn’t that worth it? As we’ve mentioned before, multitasking is often far less effective and efficient than monotasking, and a Virtual Assistant can help you focus on the important things.
In reality, the benefits of hiring a Virtual Assistant are limited only by your imagination. The task limits are unbounded and it’s only a matter of your decision… your choice.
Let us know what you need… we’ll listen. We’ll have you paired with the Virtual Filipino Practice Assistant that fits your requirements.